This was an awesome and helpful article, thank you very much to everyone who contributed their advice and knowledge. 11-8-2015, I had turned up the freezer, then my water dispenser stopped working. Many users in the forums suggested replacing the door for $500 or adding their own insulation to the door. Faulty Refrigerator Water dispenser switch. I spent several hours reading forums and testing various theories. I had it on low fir 5 minutes and on high for five minutes. Thank you! If the water line is apparently not frozen, you could have a failed water valve that would prevent the water dispenser from working. Broken water dispenser. Our water line was frozen and used a hair dryer, got it thawed out but the water line keeps blowing off at bottom (at the solenoid I think it is called) spraying out water. If you call GE, at 1-800-386-1215 Opt. This has SOLVED my water dispenser frozen line problem….at no “repair” or parts cost. did it a couple of times and when I came back to it 2 hours later water was flowing. Also will adjust freezer temp to be a bit warmer. Refrigerator Water Filter. Thanks , I have recently been looking for information approximately this subject for a long time and The saddle valve is used to connect the water supply line to the house plumbing and must be fully open for the refrigerator to receive water. This WR55X10942 board replaces the older refrigerator mainboards, such as WR55X10552, WR55X10656, WR55X10335. She got squirted. If you have been battling with GE refrigerator dispenser problems, use this comprehensive article as a guide to troubleshoot and fix the problems. Then I used the weed eater line. Thanks Penney. My water had not worked in a few days seen the post about a hair dryer and weed eater string… Didn’t need the string hair dryer worked like a charm … Water running great !!! I called GE today and they said that my refrigerator does not have the defect with the water line freezing up! GSH25JFXL model which is a side-by-side. I will be ordering one, very soon. I kept gently jabbing the weed eater string in the water hole and eventually the ice gave way & a bit of water rushed out. Running water at last, 3 to 4 mins worked fine with hair dryer. I had similar problem, checked the “connector” at bottom of freezer door and when paddle was pushed for water, the water DID flow, indicating freezing was ABOVE the connector and IN the freezer door. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. GE apparently released a $30 part below, item WR49X10173, a water dispenser tube heater which easily connects to the dispenser control panel to heat the water line just enough to keep it from freezing. I had just put a large freezer ice pack into… Read more ». Just my two cents, GE refrigerator water line freezing in the freezer door is not uncommon. I’m in the same boat. Let us know below if this worked for you (or not) so we can all help each other fix these annoying refrigerator issues! Hair dryer worked like a charm. var s_code=s.t();if(s_code)document.write(s_code); If there is no water coming from the dispenser, or if it dispenses slowly, check the following things to see if it is something you can fix yourself or if your refrigerator requires service. Buy refrigerator water filters here. Many parts also have a video showing step-by-step how to fix the "Not dispensing water" problem for General Electric PSS26MSWASS. Refrigerator Door Switch Faulty. Please change the filter. Refrigerator Water Dispenser Not Working After Filter Change There are many different types of water filter configurations on refrigerators (some fit in the top of the refrigerator compartment and others fit in the base of the refrigerator). I simply typed in the search bar, how to install a dispenser water tube heater for a ge side by side refrigerator,… Read more », Also, if a frozen line isn’t your issue, I’ve been told that you first check out the water filter, put in the filter bypass piece if necessary especially if you don’t have a new filter on hand, if it isn’t that it could be your water inlet valve found on the back of your frig., and last but not least your control board might be bad. They asked for my model #, serial # and I explained that I continue to have issues with the water dispenser line freezing. When your water dispenser or ice dispenser stops working, simply follow these steps to see if the issue is easily correctable. FYI the upper freezer was blocked causing the freezing problem. Hair dryer fix worked. Since I was getting water at the kick plate, I knew the line was frozen. This does not apply to Top Mount models with a water dispenser, because there is no reservoir. The meat pan lever may also be turned to the coldest position and on units that have a low water usage, this will also cause the tank to freeze. You will have to investigate this by removing the button panel and getting access to the switch. Checked the shut off valve on the water supply to the refrigerator in my basement, checked out OK; also checked the line all the way to the refrigerator, no kinks and not pinched anywhere. If the control board is faulty, it may stop supplying power to the entire dispenser system. It took a little force to push the line more than 3″ but instantly had water at that point. Other users suggest temporary fixes such as threading a weed-eater trimmer line through the water line. We can see that the machine is getting water from the supply but it appears to not go past the water filter area. My water and ice stopped working. On a lot of new GE refrigerators this reservoir is a coil or water line. I never hooked up my ice maker. I have a GE refrigerator model # XXXXX The water dispenser will not work. Thanks for all the posts. I followed the suggested repair using hair dryer and pipe cleaner……………..worked like a charm. I stuck the blow dryer in the opening for ice from the inside side on low heat. Micro Switch. Peter, I used a hair dryer to defrost my water line also. I’m never buying GE products again! I had the exact same issue. used the hair dryer but didn’t have any weed whacker cord so I used an 8″tie wrap to push into the opening and it worked, I got water! Set the refrigerator control to a warmer setting and wait 24 hours. Is your perishable food spoiling quickly or are you just noticing that your … Hairdryer. Then plug it back in and try the dispenser again. s.prop5 = s.prop4; Pull the toekick off, find the water line connection, and disconnect it. If it does not work immediately after this, wait another… Read more ». Verify that the water line to the refrigerator is turned on. 6, you can get the part free of charge, or at least I did anyway. The water heater in the line seemed to fix the issue and we never saw it again. After a few minutes, press the water lever and watch the flood gates open!! The instructions included for item WR49X10173, the water dispenser tube heater are horrible, but there is an awesome step by step video on youtube by wernerpd that outlines how to install the heater. Thanks!!! This happened once before and somehow starting again on its own. Guess I will have to buy a replacement for that also! However, I used an old washing machine drain hose to channel the air into the water dispenser tube. This section of this refrigerator water dispenser repair guide will discuss water valves. The ice dispenser does work. I’ve been told it can take up to 24 hours to thaw. From the Makers of Hothands I purchased a Box of Insole Foot Warmers at BJ,s ( Hothands.com 1 800432-8629.) My plastic tubbing melted also. Thanks for great advice! I have a GE profile arctica side-by-side fridge, about nine years old. My water stopped working for a day….starting googling, fixed it! When I use my water dispenser I get water on my side-by-side refrigerator, I get water leaking out from under the fridge shortly thereafter. The line is not frozen. Correction — not the ice maker. s.prop43 = "Responsive"; refuse to… Read more ». Thank You! I’m so glad I did some investigating of my own before making a service call. Low food load in the fresh food section can cause the tank to freeze. I used a combination of the blow dryer and weed Eater spool trick. the water line on my ge freezer door keeps freezing. by LYLE W. Earned 100,182 community points in Appliances June 17th, 2009 Don’t overstuff that area. I think it froze up because my freezer door wasn’t sealing properly. Read a lot of these posts….figured it cost nothing to try hair dryer…tried it up dispenser and inside door…few minutes…didnt seem to work…went back few minutes later and pushed button to try for the heck of it and water came flying out…didnt need weed whacker cord….AWESOME!!!! Thanks for this great solution. There was no water flow today from the water dispenser. Checked water lines under kick plate to make sure I had water, and it was a frozen line issue first. I hope this helps. Make sure the cradle has been held down 2-3 minutes to allow the reservoir to fill completely. And, he indicated that my freezer’s insulation was probably defective! Knew the line freezing problem and gentle pushing with a water filter on should. Line to the dispenser ” how there were problems with the do it your fixes. And don ’ t use the high heat on the outside of the blow dryer for 10 minutes on ice... 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