Many offices will use hot water dispensers as well in break-rooms. ©2021 Primo Water Corporation. I just recently purchsed a Primo upright water dispenser about two months ago. Remove probe assembly from empty bottle. For colder water, turn the screw slightly clockwise. Primo Water Dispenser Troubleshooting - Flashing Lights Tube. However, Primoâs pre-filled exchange water and Primoâs self-service refill water has gone through a purification process that includes carbon filtration, ultraviolet sterilization, and reverse osmosis. Return the unit to its location, install a fresh water bottle, plug the power cord into the grounded wall outlet and turn the energy saving switch ON. If the problem persists, it may be due to faulty wiring. Primo® Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. Primo bottles are considered a food contact surface. Follow the steps below to replace the bottle: Mineral deposits can clog your dispenser making it less effective or causing water to leak from the tap. Wait 10 minutes then drain the water from the reservoirs as described in step 5. • Make sure energy saving switch is ON. I have 4 five gallon jugs of water that I can't really use, my local store is constantly running out of bottled water and my kids are suffering. How to fix no flow problem with 2012 Primo bottom feed water dispenser. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. They come in various models, including top and bottom-loading types, and are designed with the home and office in mind. Which is why you aren't getting cold water. Rinse thoroughly and allow the bottle to air dry. Some of the most common problems customers can face with their Primo water dispensers include the water dispensing at room temperature, the water not dispensing from either tap, and the water leaking from the tap. Primo water dispenser troubleshooting hot water not working. Place the tray and cover in a dishwasher or use a soft cloth and warm soapy water to wipe parts clean. If the problem doesnât resolve, turn all switches to the off position. Make sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of your dispenser. If this is the case, cleaning the minerals deposit should resolve the issue. Remove cover. The water inlet valve opens to supply water to the dispenser. Anyone who has sat for what feels like an eternity waiting for the hot water to kick-in can appreciate the convenience of an instant hot water dispenser. I spoke with primo in the beginning of March (around the 7th) and was told I would be receiving a replacement Dispenser. Then give it about an hour for the water temperature to stabilize. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. Primo® Pre-Filled Exchange Water does not contain fluoride. Two tablespoon regular bleach or 2 cups of distilled white vinegar. Getting cold water from a kitchen or bathroom faucet is an easy thing to do. Allow the cleaning solution to fill the reservoirs. It could be out of Freon or the compressor its self is shot. Remove the cap from a spare empty 5-gallon bottle. Primo does not have a deposit program in the United States. I’m not able to dispense water from my bottom loading water dispenser. In this video I will show you how to fix your slow flowing Primo water dispenser. Move appliance away from wall to gain access to the back. We will accept any 3 or 5-gallon bottle as an exchange. You can also remove the bottle and check the seal. Rinse the dispenser well to ensure that the drinking water does not have a soapy flavor. While doing this, be careful not to tip or spill the water bottle. Slide your water dispenser back into its original position. If those two things are checked out and you still don't have hot water, I'd say you're screwed because those tanks generally aren't repairable and a replacement is pricey. To troubleshoot this problem: A blinking red light alerts you when your bottle is empty. Add ½ teaspoon of household bleach per gallon of water, Swish water around and let stand for 3 minutes, Pour out and thoroughly rinse until water is clear and no scent can be detected, Sediment Filtration – physically traps particles such as dirt and pipe scale from incoming water, Activated Carbon Filtration – eliminates chlorine which aids in the great taste of Primo® Water, Reverse Osmosis – the reverse osmosis membrane removes any remaining dissolved impurities in the water such as lead, arsenic, mercury and nitrates. Test outlet for power. • Make sure the power cord is properly connected to a working outlet. Some models are even available with a third spout that will give you water at room temperature. Click here to learn more. Then plug it and turn the buttons on, wait for about 4 hours and try gain. Unplug the power cord from the wall outlet. To unclog the dispenser, you need the following items: Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesnât need any tools. That is why, knowing how to troubleshoot and fix your Primo water dispenser … They allow for instant hot water to be used by turning a tap on. If this does not correct the issue, please call our Customer Service Center. 2. Make sure that the water pressure to the valve is at least 20 psi. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket. These issues are able to be resolved quickly! Where can I view your Water Quality Report? Dispense water until bubbles appear in the bottle. Clean the outside of the new bottle with a cloth. You’ll soon be toasting your DIY … Read about our COVID-19 response here. Instant hot water dispensers typically have a dial that lets you regulate the heat settings. Remove drip tray assembly by pulling it forward. Dispenser is noisy. Rinse the bottle and fill with only hot tap water and apply it to the dispenser. I’m not able to dispense water from my top loading water dispenser. What filtration processes are used by Primo® Self-Service Refill Stations? Primo® Water can be stored indefinitely as long as the bottles are kept in a cool location and out of direct sunlight. Broken coolers make us sad. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. Two tablespoons regular bleach or 2 cups of distilled white vinegar. All of our bottles are composed of food grade resins and meet all US FDA requirements. Yes. 900130 water dispenser pdf manual download. The Water Quality report (Form SB-220) can be viewed by clicking one of the links below: View this video for troubleshooting steps. Where does the water that Primo uses come from? Open your dispenser door and slide the empty bottle out of the cabinet. Wait 10 minutes then drain the water from the reservoirs as described in step 5. Clean cabinet surfaces with a soft cloth and warm soapy water, then rinse. The Countertop dispenser can accept both the 3 and 5 gallon sized bottles. Instructions warned that hot water function would be destroyed if hot water tank ran dry. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. The valve requires at least 20psi to function properly. Allow the cleaning solution to fill the reservoirs. Click here to find a local store where Primo® Water is available. Find owners guides and pdf support documentation for blenders, coffee makers, juicers and more. If cooler is not functioning make sure you are using a working outlet by testing it with a lamp. Rinse the bottle and fill with only hot tap water and apply it to the dispenser. Does the Primo® Self-Service Refill Water purification process destroy bacteria and viruses? Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water (2 Gallons) into the empty bottle. Wipe dust from the back of the dispenser to improve efficiency. When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also. All you will need is a pair of pliers and a paper towel. Troubleshooting Guide For Instant Hot Water Dispensers Water is not hot enough/No hot water Causes • Solutions • No power: 1. Does Primo® Pre-Filled Exchange Water have an expiration date? If cold water is still not cold, try these other troubleshooting instructions: If an issue is proving difficult to resolve, you should consider calling a professional for assistance. Primo dispensers donât come with filters and thus donât filter water at the unit. Most units boil the water in the reservoir, then hold it … Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water (2 Gallons) into the empty bottle. Always unplug your water cooler dispenser before doing any repair or maintenance on it. Find the answers to your questions about Primo dispensers, ... View this video for troubleshooting steps. They’re convenient, healthy, and easy to install, but there are a few common mistakes that can trip them up: dirty tanks, poor safety precautions, bad electrical setups, and cracked water bottles. So make sure it’s on before concluding that the appliance has a problem. Primo® Self-Service Refill bottles are BPA free. To do this, you will need the following items: Then follow these steps to clean your dispenser: If your water dispenser is leaking, the bottle may have a leak that is too large for the Leak Guard feature (not on all models) to stop.
You may need to call in a professional to look into it. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher. Check the water bottle before loading it. View and Download Primo Water 900130 user manual online. To sterilize every six months: Yes. My top loading water dispenser is not producing hot water. Pour the bleach (2 tbsp.) Check for a reset button, also make sure that outlet is getting power to it. But, like all machines, you might encounter some problems with your system, so it is great to know Primo water dispenser troubleshooting techniques for your device. Tablespoon of bleach or 2 cups of vinegar and hot tap water and apply to. Leave your dispenser by removing some liters of water, and change it, if the water.! To gain access to the dispenser water, primo water dispenser troubleshooting hot water not working often do wipe dust from the back of water..., high-quality water to troubleshoot the problem: if water is leaking from top... 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