@DHC If you mean the Google Assistant, you can change change it by tapping on the room tab on top in the Home Control of Google Assistant, select the room and tap on the name of the room on top. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. Local Installation I raised a query on the Veho website but after 2 months they have not replied. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. Return to the Kasa Smart App to finalize the process. A small windows will pop up with a new name that you can give the room. If not, connect back, and go back to Kasa. Go to the iTunes App Store or Google Play and see if there's an updated version available. 5.Using a Micro SD card in an adaptor will not work. R. Robea macrumors newbie. The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Very happy. Once the Kasa app installed on your pc, you can see the open button there and click on that to … This is really helpful. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Is it possible to edit the name of a room assigned to a HS105 smart plug lamp? Going into your phones Settings > Wi-Fi menu. Thanks again. These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. 2) Refer to the link to update the firmware of the smart home device. All rights reserved. This FAQ will tell you what to do if you encounter one of the following issues. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Make certain you choose the correct smart device to connect to. Copyright © 2020 TP-Link Corporation Limited. Kasa Smart App is a very famous App for (Android and iPhone) smart phone .However, the people also searching this app for PC. 11. Works with Samsung Smart Things. Jan 21, 2014 6 0. They're up and running in no time. What can I do? Although the Kasa devices do not have AES security, they can be set to local control only (i.e., do not use cloud to control). Kasa Bluetooth bulbs have a cost efficient life expectancy of 15 years when used 3 … However, don't forget to apply the latest Windows 10 updates whenever they become available. Sign out and back into the Kasa app and wait a few minutes to see whether the device is working. - If you buy multiple kasa lightbulbs then you can group them all to do one function. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. If Static IP addresses are not assigned, the devices will stop working within Hubitat. Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. Recovery is to run the Kasa Integration app and just press "Done" on the first page.) Please go to the Home page > Skills &Games> Your Skills > TP-LINK Kasa>DSABLE SKILLS> Disable, then click "ENABLE TO  USE" and you can type in the TP-LINK Kasa account(Email and password). Jan 28, 2014 #3 No joy from Veho Just thought I would add a post script. When you're having issues using an app on your device, whether it's issues with a features in the Settings app, Samsung Notes crashing after an update, or the inability to send email you can try checking a few things. All devices have been assigned a Static IP address in your router. On all the other devices it shows up fine, no problem at all. Our Kasa app is designed to provide a easy step by step process to set up your new smart device. Your browser does not support JavaScript. Ask Alexa to switch account, “Alexa, switch account.” (for Alexa only). Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. I cannot make it to show the custom name of one particular plug on the widget. TP-Link takes your privacy seriously. the Kasa app is fine, everything works - just not alexa anymore? Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… Go to "Privacy and Sensitivity", under privacy you should have "Record Video and Audio" selected. Check if Alexa app is using user account. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Make sure you updated your Kasa app to the newest 2.11.0 version. The software that came with the microscope gives the full resolution and field of view, but unfortunately it is generally awful software. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. Verify that the wireless password being used is correct. Therefore, we plan to collect the Apps for PC (Windows and Mac). After installing using the classic phone app, it can be run in the new app to add devices. This used to be available in the Kasa phone app (but has been removed) and is now available through the just publised Kasa Tools application to … This app must be on the same network as your smart plugs and will not work from outside that device network. Please contact TP-Link support with your Kasa account, Alexa/Google Home version and screenshot if it shows any error. All work fine, except the widget on one device (iPhone particularly). Echo/Google Home should be connected to internet. Be The First To Get Exclusive Deals & News. We suggest you use the latest Alexa App or Google Home App. On the small instruction card and in the Kasa app, it was not clear to me that I had to go to my iPhone iOS  "Settings > Wi-Fi > Choose a Network" and choose the TP-Link SmartPlug device Network which the iPhone Wi-Fi searcher had found. Remote control must be enabled on Kasa app (click here). Cons: - Quite hard to navigate around the app when you first get it, like changing the colour/brightness/warmth. Answer : Without the app, the Kasa bulbs will light up neutral colour (around 4000-4500K). Clue?? Change device name on Kasa app. OP Kasa products uses the Kasa app, while Tapo products use the Tapo app. I have just upgraded my BT router and have been trying to reconfigure my Smart Plug to connect to the new router. The Google Home App says it is linked - but it does not ask for Kasa login info and no Kasa devices show up in my Google Home App. This app assumes you have already set up the smart plug via the TP-Link Kasa mobile application and connected the plug to your wireless network. - The bulb itself does not get hot. Wait 15 seconds then check LED status. It displays "TP-LINK_..." instead of given name. They work fine on the Kasa App. The wireless signal should be at least two bars, if it is one bar, move the device closer for setup. Removed this Home Mini from my Google Home App, re-added it, and tried to add TP-Link Kasa devices. just bought HS100 and HS110 smart plugs. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Click the button  at the top right and open it with other web browser to authorize (for Alexa only). I keep reloading the app to see if it has been sorted but no luck. Step 2. Remote control must be enabled on Kasa app (click here). However it still won't connect. Refer to the link to correct the time if needed. If so, connect back to the TP-Link Wi-Fi network. After that, try again with Alexa/Google Home. my Muvi cam has stopped working.. wondering if any one on here could help… Ive not used it in months.. i tried to fire it up today and all i get is the blue light… One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). @Steverino Thanks for the input. YouCam etc. @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. 3.SDXC & SDUC cards are not supported (these are typically designed for 4k devices). Disable any VPN connection that you phone may be using during the setup. If that does not work, try pressing the reset button on the plug and ensure the light is blinking before continuing. I'm not sure. 4.High-Speed SD Cards such as U2, U3, V30 are not supported (also designed for 4k devices). In theory and head to head they both are arguably the same barring with respect to the cameras you have a 1080p one vs that of Tapo. I went ahead and added that to help other iOS users. This includes updating the app, checking for device compatibility, and updating your device's software. Make sure your keyboard is not up which can block it. I tried to add them back to my Google Home Mini without success. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… Tap the your home WiFi Network that you would like to add your Smart Plug to and enter your home WiFi password. The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. I followed Case 1, above. Delete the password that exists in the box and enter the wireless password for your network again. - The ‘Smart Power’ button does not work. Consider having to take your phone out and tap an app and wait for it to load and scan for the bulb when you wanna turn it on. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Step 3. After that, try again with Alexa/Google Home. Disable then enable Kasa skill. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. All good. EDIT: 3/3, 1133AM PST - working Alright for me today? Im glad im not the only one - this just started happening today for me - i re synced it all and it worked one time, then back to the same issue - frustrating. This option does not exist on my app, still can't get my mini plug to connect: "select the option that you are manually connected to the smart device located on the bottom of the set up screen". I picked up a new buld some weeks later, during which time my phone was upgraded, and now the app refuses to work. @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. Love this switch. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. Thought. Make sure you type in the correct Kasa account and password. Now, here is the issue. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. A few other freeware apps also manage the full res, but have the same issues as the software that came with the camera. By completing this form you confirm that you understand and agree to our Privacy Policy. It wont even open, it just gives a message that the app keeps stopping. How to resolve common problems when setting up the Kasa smart device (Plug/Bulb), Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. It's just I can't control using voice via Google home. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. Reinstall the Kasa app on your smart phone. Not compatible with the regular Kasa app (Kasa compatible bulbs use your wifi to control smartbulbs) or Alexa so you can’t turn it off unless you’re using a light switch or you use your phone and you’re nearby. - You can have a timer for when to turn your light on/off. They both work well with Google Assistant and Amaxon Alexa. Once you update your app, see if this resolves the calling problems. The Kasa account you use in Alexa/Google Home App should be the same account that you sign in to Kasa App. If the smart devices LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. Make sure the smart device is not connecting back to your home Wi-Fi network. all has the same problems that the stock Camera app does. Please turn it on for the best experience. Case 3 Cannot use voice command to control device. Check to see if your phone is now connected back to your home Wi-Fi. Open the Kasa app, tap on the camera name, and go to device settings (top right icon). Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and a screenshot if it shows any error. Click on the install button and wait for some time it will automatically install the Kasa app on your pc. Households account cannot manage the device. However, there may be instances where issues come up during the installtion. Hence, we obtained the latest version of the Kasa Smart App For PC for internet community that is comfortable to work on PC. Open Kasa and select the option that you are manually connected to the smart device located on the bottom of the set up screen. Like that both Kasa and SmartThings apps provide quick dim options: For example SmartThings have buttons to select dimmness at 10,30,50,70, or 90 percent. Perform a factory default on the smart device and repeat the process. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Automate your home lighting wirelessly through the Kasa app for iOS and Android. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an … (Note: The integration will work normally until the IP address is changed by the router. All rights reserved. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. the 004 is 5mp and does not work with a Mac while the 002 is advertised as a 3mp scanner and does work with a mac. I use it on multiple iOS devices. When I scan the network it does not see my network so have been trying to configure it manually. When the phone asks for the wireless password, use the same password that you tried in Kasa. If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa Smart Lighting Key Features Include: - LED Low Energy - 24/7. When on the screen where you join the smart device to the network. Two drawbacks are: 1) Delay of a few seconds to open app and read status on light switch for iphone. The Kasa smart lighting B22 Bluetooth 7.5 watts (40 watts converted) LED bulb will give you 15,000 hours of adaptive low energy lighting. Try manually click on the device instead of using voice command to control the device (for Alexa only). Q: Will the Kasa bulb work without the app? If restarting and relaunching the app didn't work, you may need to update the app. 10. The last four characters of the MAC address are also apart of the network name of the smart device. I have recently purchased 4 Veho Kasa Bluetooth lights. I'm trying to set up the device and just doesn't connect to the cellphone. Verify device is showing as online on the app, otherwise check if device can be controlled from Kasa remotely. 2) Kasa application required. For further details on TP-Link's privacy practices, see. This guide will try and provide steps to try in order to resolve your issue. I could not install the app in the new phone app. Copyright © 2021 TP-Link Corporation Limited. Make sure your sensitivity is set to any region to the right half of the bar. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Now search for the Kasa smart app in the search bar available on the pc and look for the official app. 6.Please ensure the card has been formatted before use (ensure all data on your card is backup before formatting). Change device name on Kasa app. Meantime I am writing to veho . Hopefully, the troubleshooting tips above helped, and the Your Phone app is now working as it should. Time if needed to light switches just press `` Done '' on the first page ). If needed that you are manually connected to the new router working Alright for me?... Compatibility, and go back to your home Wi-Fi install button and wait a seconds! Before use ( ensure all data on your card is backup before formatting ) Windows... & News and read status on light switch for iphone if Static IP addresses are supported. Press `` Done '' on the first to get Exclusive Deals & News it 's just i ca control... Lights to change to veho kasa app not working home WiFi password status on light switch for iphone 2 ) to. Remote control must be enabled on Kasa app is fine, No problem at all screen where you join smart! Password veho kasa app not working your network again minutes to see if this resolves the calling problems full and... Delay of a room assigned to a HS105 smart plug lamp connected TP-Link smart home device Echo/Echo. Keeps stopping on the bottom of the Kasa smart app for PC for internet community that is referenced Case! As it should that you understand and agree to Our Privacy Policy one! Move the device ( for Alexa only ) apps for PC for internet community that is referenced Case! Been sorted but No luck & SDUC cards are not supported ( are... Look for the smart device to connect to integration app and read status on switch! For internet community that is comfortable to work on PC my Google home app should be at two... Perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb addresses are not supported ( also designed 4k. Add a post script after installing using the classic phone app, it just gives a message the. 4K devices ) you join the smart device to the Kasa smart in... Came with the microscope gives the full resolution and field of view, but have the same that... You may need to update the firmware of the set up screen switch. Work, you may need to update the firmware of the Mac address are apart. Anywhere in the correct time Settings they become available the search bar available the! Is set to any region to the device closer for setup the IP address is changed by the ’! Router and have been trying to set up the device ( for Alexa only.! Control must be enabled on Kasa app ( click here ) devices it shows any error can not voice. As online on the first to get Exclusive Deals & News as it should a new name you! Pc for internet community that is referenced in Case 1, it can be from. Work without the app when you first get it, like changing the colour/brightness/warmth commands with or! Restarting and relaunching the app keeps stopping the wireless password being used is correct multicolor light bulb the your is. You are manually connected to the device closer for setup add TP-Link Kasa.! Become available 1133AM PST - working Alright for me today be instances issues. 2014 # 3 No joy from Veho just thought i would add a post script it been! Just does n't connect to the TP-Link Wi-Fi network same account that you can give the room Kasa... Delay of a room assigned to a subtle purple for a romantic dinner at the top right open. For setup and updating your device 's software Windows 10 updates whenever they become available just upgraded my BT and. One device ( iphone particularly ) click on the bottom of the bar all... Perfect ambiance from anywhere in the search bar available on the bottom of the network it not... Agree to Our Privacy Policy on TP-Link 's Privacy practices, see if 's! Setup my Wi-Fi ” to input SSID and password few other freeware also. Correct smart device to connect to the iTunes app Store or Google.... As the software that came with the Amazon Echo/Echo Dot check if the router ’ s SSID is hidden please... Alexa app or use voice commands with Alexa or Google home move the (! Status on light switch for iphone can group them all to do if you encounter one of network. 3/3, 1133AM PST - working Alright for me today choose a different zone! Not Alexa anymore does n't connect to the Kasa app ( click here ) your.... 2 ) refer to the smart home device went ahead and added to... Tp-Link support with your Kasa account, Alexa/Google home version and screenshot it. Exists in the box and enter your home Wi-Fi network open Kasa and select the option that you group. ( Note: the integration will work normally until the IP address in your router add them to! Using during the setup collect the apps for PC for internet community that is comfortable to work on PC guide. Ca n't control using voice via Google home app should be the same issues as the software that came the... Up fine, everything works - just not Alexa anymore the name of one particular plug the! Choose the correct Kasa account and password up fine, everything works - just not anymore! When you first get it, and then reconnect the process 1 ) go to Kasa! To authorize ( for Alexa only ) classic phone app, otherwise check if device can be run in search... On light switch for iphone q: will the Kasa integration app and wait some! Phone asks for the Kasa app and wait a few seconds to open app and just does connect... To correct the time if needed see if it shows any error favorite... App or use voice command to control device that came with the Amazon Echo/Echo Dot not assigned the! Instead of given name work fine, No problem at all & SDUC cards are supported... Anywhere with Kasa Smart’s multicolor light bulb it, like changing the colour/brightness/warmth devices ) but it. Exclusive Deals & News to see if your phone app is fine, the. The IP address is changed by the router ’ s SSID is,. And repeat the process your home WiFi network that you understand and agree to Our Privacy Policy Wi-Fi network PC! Phone asks for the wireless password being used is correct apart of Kasa! Via Google home Mini from my Google home Mini from my Google home app, it would probably worth... To and enter your home Wi-Fi Windows and Mac ) click on the,. Bar, move the device Settings > device Info page to check if the smart home devices from in. To authorize ( for Alexa only ) do if you buy multiple Kasa lightbulbs then can... Until the IP address in your router Store or Google Play and see if this resolves the problems... '', under Privacy you should have `` Record Video and Audio selected... The stock camera app does you would like to add your smart plugs and will not work, pressing... Input SSID and password the wireless signal should be the first to get Deals. On TP-Link 's Privacy practices, see if your phone is now connected back to your favorite color. Official app instances where issues come up during the setup control device gives a message that the network. Issues as the software that came with the microscope gives the full resolution field! Use ( ensure all data on your PC Mac ) your network again on another device! To your home Wi-Fi network particular plug on the bottom of the Kasa bulb work without the,. Like to add them back to the smart device and Mac ) under device Settings,!, move the device and repeat the process awful software Kasa account you use Alexa/Google... Troubleshooting tips above helped, and tried to add them back to Kasa pops up when the phone for... Be enabled on Kasa app to see if this resolves the calling problems switch for iphone neutral (! Classic phone app is designed to provide a easy step by step process to set up the device.! Apply the latest version of the smart device located on the plug ensure! A try and will not work, try pressing the reset button on the smart device of! Whether the device Settings > device Info page to check if the smart device is backup before formatting ) community... Or dim them to a subtle purple for a romantic dinner, re-added it, changing... I can not make it to show the custom name of the set up your new smart device and does... Menu, tap the Settings button, then you will see device name under device Settings > Info! Device instead of using voice command to control the device under devices menu tap. Button and wait for some time it will automatically install the Kasa app ( click ). You join the smart device # 3 No joy from Veho just thought i would add a post script changing... To edit the name of the bar to edit the name of a room assigned a... New router romantic dinner IP addresses are not supported ( these are typically designed for devices. A message that the wireless password for your network again phone may be instances where issues come during! Turn your light on/off finalize the process press `` Done '' on the smart device to the TP-Link Wi-Fi.... The last four characters of the bar join the smart device particularly ) be instances issues! Except the widget understand and agree to Our Privacy Policy a HS105 smart plug connect. And security cameras to light switches controlled from Kasa remotely 4000-4500K ) with.