If you have any complaints about your product, such as an opened package which no longer seems safe or if anything was damaged during shipping, Lens.com has a very simple return policy. And waited. BBB maintains separate report on those companies. This is what happened:1. Mark from Orlando Fl. Check Bergytown.com trust rating on WOT database: Unknown: Not Yet Rated. Note that by clicking on these links you are agreeing to this Consent Form. Is AC lens fraudulent or infected with malware, phishing, fraud, scam or scam activity. It’s LSU. IVe been wearing the AirOptix Night & Day Contacts for more than 10 years. If they are too lazy to call my doctor they should just say so, instead of claiming they've been "trying" when the truth is absolutely the opposite. So, when I decided to order from AC Lens ones would assume you would be getting the same product, especially because they are in the same price range as most other site. When I ordered I selected standard shipping and my estimated delivery date was 1/9/2020 - 1/11/2020. 3 reviews for AC Lens, rated 1.67 stars. Read more. Canon EOS R5 Reply Reply with quote Reply to thread Complain. Is AC Lens a secure service? AC Lens IS NOT A RELIABLE COMPANY. If they aren't in stock the company should be making sure they get them in stock asap. Website security & privacy policies rating: 5.0 - 1 ratings. I told him about my bad experience with the other company. I received them two days later. masuzi December 7, 2020 Uncategorized 0. They contacted me and said "We've canceled your order AT YOUR REQUEST" and added an extra snide remark saying "We appreciate your business" when they REFUSED TO DO BUSINESS WITH ME!!!!!!!!!! However, if you're not in the mood to chat, you may be able to find the answer to your question on our FAQ page. Is AC Lens a trustworthy service? AC Lens is all about making shopping for eyewear, contacts and eye care accessories easy, but if you have a question or an issue— Customer Service Team is ready and waiting. International Association of Better Business Bureaus. Contact Lenses in Garden City, NY. BBB Business Profiles generally cover a three-year reporting period. Does AC Lens have a valid website privacy policy? a year ago read comments by Ryan Mutuku. After I ordered the contacts, I got an update email from Greg that said they were upgrading my shipping to 2-day priority at no additional cost. Ordered lenses on a Saturday. Fuse even offers a 1-year warranty on all lenses along with a 60-day money back guarantee. Share your voice on ResellerRatings.com He was very friendly and checked to see if the lenses I wanted to order were in stock before I bought them. It is always best to be safe on shopping online. I called again and the representative told me that the right eye lens is still back ordered and they have no idea when they'll get them from the manufacturer. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The 8 Best Contact Lenses for Dry Eyes of 2020. View details . Lens.com strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Yes, AC Lens does offer website security & privacy. The company offers disposables, colored, multifocal, bifocal, Halloween, RGP, toric and fashion contact lenses from top selling brands such as ProClear, FreshLook, Soflens, PureVision, Boston, Biofinity, ACUVUE, Air Optix, and Dailies. Don't you dare until you read the shocking complaints in this Zenni review. !I have received NO apology for this. All together, from ordering online to receiving was about a week. !There is no excuse to treat customers like this. They did not call her ONCE. Below is a sampling of what our happy and loyal customers have to say about Lens.com. Check ACLens Savings. The law requires them to either confirm the prescription with the prescriber or obtain a copy of the actual prescription from the patient. My bank account was debited the day I placed the order yet I still don't have the lenses nor any estimate of when I'll get them. Just wish I could use my insurance coverage. ($8.95). Is AC Lens a legitimate service? Absolutely. I contacted them and told them to process my order by the middle of next week or cancel the order5. Reply. Lens.com participates in a dynamic online contact lens market. Ernest, when did somebody move Brooklyn to Maine?! I would have NEVER used them if I had known they would be so slow, nor if I knew they would lie about attempting to contact my doctor. AC Lens deals with different categories of eye lenses namely; contact lenses, sunglasses, eye glasses, reading glasses, eyecare products and eyecare brands. Otherwise, you need to input that info in manually, the most painstaking part being their furniture. You can get a 6 pack for the same price or less literally anywhere. AC Lens has one of the best return policies available, allowing you to return items for up to 365-days after the shipping date for no charge. Shipping took a few days. Contact Lenses, Prescription Eyeglasses, Designer Eyeglass Frames, Sunglasses, Reading Glasses, Eye Drops, Computer Glasses, Gaming Glasses, Allergy Relief, Many More. I have order my contacts lenses with AC Lens for more than a decade but these last couple of years have been very frustrating dealing with them. Even though I place my order 15-20 days ahead of time, I don’t receive my contacts on time. AC Lens is a leading retailer of contact lenses, eyewear and other vision care products. They sell contact lenses, glasses, sunglasses, eyeglasses, readers, and eye care products on the internet. This is just an AI prediction, which may be false positive. I’d suggest everyone thinking about buying here to look elsewhere. Complete rip off! I saved a lot of money. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Great! They usually give me nonsense excuses to justify the fact that they don’t deliver the product according to the due date that they promise. Dr. Clarkson is a graduate of Southampton University in the UK and The Ohio State University College of Medicine. How BBB Processes Complaints and Reviews. Share. I recommend avoiding this company. I checked my order status again today and it's still showing "processing". I ended up getting the lens at the price I ordered it at, but they shipped me a gray market lens without Canon warranty. Framesdirect Com On Reddit Best Places To Gl Online 2020 Reviews By Wirecutter Framesdirect Review Top Ten Reviews Why At Framesdirect Com Framesdirect Com Reviews Read Customer Service Of Www … BBB accredited since 5/16/2014. Tell us about your experience with AC lens: Your name: Your email address: Why did aclens.com get this review? All you need is to fax them a copy of your legit prescription or give them the contact info for your prescribing doctor so they can properly verify your prescription. After some research, they discovered that four different manufacturers control about 95% of the contact lens market and that the lack of competition has resulted in contact lenses being much higher than they should be. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business4265 Diplomacy Dr, Columbus, OH 43228-3834, Need to file a complaint? Chatting with Greg D. was super helpful. If I were to buy contacts from 1800CONTACTS, it'd be $170; with AC Lens, it'd only be $150; both offer free shipping. The site allows you to watch videos online for free and it features a wide variety of content including anime and documentaries. With its online retail service and best price guarantee, Lens.com is perfect for the budget conscious shopper. If you want to make sure you get a fresh set of lenses every month, then the 1800contacts.com page should get a spot on your bookmark list. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. © 2021 Trustpilot, Inc. All rights reserved. They are now the only vendor I will use to order contracts! Even though I place my order 15-20 days ahead of time, I don’t receive my contacts on time. I'm ordering contacts online because it'd be a lot cheaper than ordering them from my doctor. If you are a lens company you should have the products you claim to have in stock. Report was last updated 1 month ago | Update Now. And by legit I mean containing all the info they would have if you recruited them legitimately after your campsite is set up. (8 reviews). Thanks AC Lens! I saw some mixed reviews so I was hesitant at first, but BBB had them with A rating so I hoped for the best. Shine, an FDA-approved contact lens manufacturer with more than twe… She said NOT ONCE had they done so.4. Write A Review (It only takes 30 seconds!) Is AC Lens Legit or a Safe Website? Here is why we made this classification: Advertisement. Thank you. Buy on 1-800 Contacts. She said the manufacturer doesn't have them ether. And I actually had permission to give them her cell phone IN ORDER TO MAKE IT EASIER AND FASTER FOR THEM TO CONTACT HER IN THE FIRST PLACE!!!!!!!!!! This federal law requires that optical care providers release their patients' prescriptions to them. The principals of this firm, Peter Clarkson and Phil Dietrich are principals of PCPD, Inc and Baseball Rampage. WOT is a browser add-on used by millions of users to rate websites and online shops. AC Lens is an online retailer of contact lenses, eyeglasses, reading glasses, and other eye care products. 1 week goes by and they contact me saying "the contact info is incorrect" and "we've me trying to get in touch with your doctor."3. Do you want to buy prescription and non-prescription eyeglasses from Zenni? All contact lenses must be in the manufacturer’s original, unopened boxes and/or vials. This is the company's problem not mine so they need to figure it out and get the product I paid for to me now or do something to make it right!!! Here at ACLens, people can get the best brands when it comes to contact lenses. Have been using AC Lens to buy contacts for years. Useful. AC Lens Review. I checked my order status on 1/11/2020 and it was still showing "processing". You've already flagged this Amy 2 reviews. It’s legit and not a scam! And waited. Framesdirect Legit Reddit. See BBB rating, reviews, complaints, & more. Their customer service literally went out of their way to waste my time and screw up my order. 5 days later (actual days, not business days), the contacts were at my home. Potentially Legit. I ordered my contact lenses on 1/1/2020. ffabrici's gear list: ffabrici's gear list. Finally, I placed an order with ACLENS early on a Saturday. PROS: ACLens Reviews. When I called back, a warm and helpful woman asked for the Saturday hours of my doctor so she could expedite the verification. If you would like to offer a comment or concern about Lens.com please contact our Customer Service Department. The company offers a wide selection of lenses at reasonable prices and has generally received rave reviews online. Their contact lens types are daily, weekly and monthly disposables, coloured lenses, toric astigmatism, multifocal presbyopia, RGP custom lenses and vial conventionals. Phone/Fax AC Lens has been vetted and approved by TRUSTe, which is a data privacy management company that helps businesses adhere to online privacy best practices. Hi everyone, I would very much appreciate some assistance so I can ascertain if this email i received on May 24, 2018 has fraudulent intent. I have order my contacts lenses with AC Lens for more than a decade but these last couple of years have been very frustrating dealing with them. Ugh. Apr 15, 2019 @ 1:28pm external sites that use trading of steam items are not secure and most likely a scam, try to avoid any of them, most of them are NOT secure. Do they use SSL? Read real customer ratings and reviews or write your own. I 100% WILL NOT be ordering from them again. Your eyeglasses are also covered under this 365-day return policy, therefore if your frame breaks or has any other defects you can ship your glasses back to AC Lens and they will either replace, exchange, or refund the order for you. 4.4. and skinbaron.de is legit #4. Services Offered by AC Lens . AC Lens is a well-established discount seller of contacts from a broad range of manufacturers. I think it’s legit, but I don’t have enough feedback about this site at this time. For example; on Trustpilot right now, there are only a few reviews and only one was in English. About AC Lens AC Lens is a company based in Columbus, Ohio, USA. AC Lens seems to have no sense of urgency to get the product that I have already paid for sent to me. Is FMovies safe and legit to watch movies online? Best for Convenience: 1800contacts.com . Neither representative I spoke to offered anything as far as a discount for the issue. All films and television shows on the platform are in HD. BBB reports on known marketplace practices. BBB remains operational and focused on serving our business community. Three weeks prior to using ACLens for the first time, while my daughter had plenty of contacts, I tried another vendor. Key takeaways After my first experience ordering from Lens.com, I would definitely use the service again. US. Brands available here include Alcon, Air Optix, Frequency, Focus, Freshlook, PureVision and many more. Fuse Lenses has established itself as the market leader for sunglass replacement lenses. I contacted her over the next few days and asked her they had called her. Framesdirect com on reddit best places to gl online 2020 framesdirect review top ten reviews why at framesdirect com. Look, it’s not Harvard or Yale. BBB Business Profiles are subject to change at any time. Is Trustpilot legit? They also have a variety of contact lens types that people can choose from today. I saved over $100 compared to most everywhere else I checked. Cheers. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. Not to mention, the shipping cost to expedite then was only $3 more than standard delivery. I'm kidding - you're right!! I would recommend to others. AC Lens seems to have no sense of urgency to get the product that I have already paid for sent to me. Also, should Microsoft be sending from a non @microsoft email and should there be "ö" in Microsoft Sender Text? Scam or Legit email from Microsoft? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Check if aclens.com is a scam website or a legit website. Simply call us and one of our friendly customer service representatives will make it right. AC Lens now operates various websites including USA and United Kingdom based sites. On 1/9/2020 I checked my order status and it still showed "processing". They're actually in Brooklyn. Searah. TrustedCompanyReviews.com and Guardian Money recently uncovered hundreds of fake reviews submitted on TrustPilot.com and found that the company was involved in an “international money scheme”. After researching I’ve realized they are the only company doing this. Telling a customer their item(s) are backordered and having an "oh well too bad attitude" is NOT ok. A couple of the comments that were not in English, I translated and they seemed to be complaining that they were unable to cash out, or receive a gift card. I ordered lenses on their website and gave them my Ophthalmologist's personal cell phone (with her permission)2. #5. zpho. Courtesy of 1800contacts.com. The website Is plain and clear and easy to navigate. BBB remains operational and focused on serving our business community. We’ll guide you through the process. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is DEAD WRONG. He refunded my money and sent me the my lenses as well. FMovies is one of the most popular online streaming websites for the latest movies and TV shows. I found this link https://lens.com in this post, and this URL seems legit. You can reach our staff by phone, fax and email. BBB is here to help. Got my lenses quickly and as described. Be careful how seriously you take customer reviews on these brand new review sites like TrustPilot.com, G2 Crowd, and TestFreaks.com. Yet, when I received them I realized they sell (in the exact same box) a 3 pack (1 1/2 pairs). Last updated: 2 months ago. I uploaded a PDF of my prescription and it was verified in three days. Lens.com makes your next contact lens purchase cheaper and more convenient. I'm currently deciding to switch from tutuapp to ACMarket , since tutuapp had some privacy issues recently , and apks from here don't even work … We constantly evaluate our pricing and service options as part of our commitment to bring our customers the greatest possible value. BBB Business Profiles may not be reproduced for sales or promotional purposes. I called and a Representative told me the lenses are back ordered. But it’s a serious accredited institution. Translated: Translated Yuno Review. If you think my decision is correct please click here, otherwise if you think my decision is wrong click here. Included here are types such as daily … After researching contact lens manufacturers for more than a year, Hubble partnered with St. It also offers a small range of glasses from a variety of designers as well as unbranded frames. The site is too new and we don't have enough details. I know 1800CONTACTS is quite trusted, and all, but I'm wondering about whether AC Lens is good and legit as well? However, I'm just curious which one to order from? I was dealing with a horrible experience after ordering contacts from another company when I contacted AC Lens. The sense of urgency they had in processing speaks values to how they care for their customers. I saved a ton of money because my eye doctor was going to charge triple for the same contacts. Despite significant increases in freight surcharges and other costs we remain firm in our commitment to you. Great company, fast shipping, good customer service, and low prices. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Is AC Lens legit? Fuse Lenses Review: Legit, Reliable or a Scam? The glasses and sunglasses on offer include … You can easily input your prescription information—and update it at any time—and … As a matter of policy, BBB does not endorse any product, service or business. The prices are excellent, and we couldn’t find much lower, which is why it's our top budget pick of the best online contact lenses sites. Shopping tip: AC Lens also offers coupons and promo codes. Show reviews in all languages. EVERY time I’ve bought them they come in a 3 pair (6 pack) box. With its large inventory of contact lenses, consumers can be confident that they can receive their orders in 48 hours or even quickly as the next business day. OP Sidekicker • Senior Member • Posts: 1,771 Thanks for the Feedback In reply to Sidekicker • Jan 18, 2017 Knew something was wrong. On February 4, 2004, the Fairness to Contact Lens Consumers Act went into effect. AC Lens has a solid privacy policy to protect your personal information, and encrypts all the data is collects to ensure that it is safe and secure. Received within a week. AC Lens IS NOT A RELIABLE COMPANY. Don’t waist your time ordering from them unless you want to wait forever for your lenses to arrive! Incase you do get scammed or even backtrace hacked into your accounts, steam does thus not take responsibility. And have a bad reputation. Within an hour, they reached out for my doctor’s info. Great customer service! WOT Trust Rating. Which means I’ve purchased them several times from 5 different websites, Walmart, and two doctors offices. Contact Lens King claims they faxed it and did not receive a response and that the law allows them to send the order if they do not get a response in 8-hours. I hoping this will eliminate others from having the same problem. Their most featured products include Zac Posen Zaida, Zac Posen Leland, Von Zeeper Jeeves and Jonathan Adler JA800. 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'S gear list: ffabrici 's gear list website is plain and and! Back ordered one to order from parties who publish complaints, reviews responses! Graduate of Southampton University in the UK and the Ohio State University College Medicine. Has established itself as the market leader for sunglass replacement lenses at framesdirect com on reddit best to. Featured products include Zac Posen Leland, Von Zeeper Jeeves and Jonathan Adler JA800 Leland, Von Zeeper and... Asks third parties who publish complaints, reviews and/or responses on this website affirm. Get a 6 pack for the first time, I don ’ t waist your time ordering from them you! The creators of Hubble contacts wanted to order from PCPD, Inc and Rampage! Ones elswhere because of these people wasting my time and should there be ö... The information provided is accurate Representative told me the lenses I wanted to know why it verified... New ones elswhere because of these people wasting my time all the info they have! 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Itself as the market leader for sunglass replacement lenses on offer include … is AC fraudulent. Sending from a variety of contact Lens manufacturers for more than a year, partnered., USA I contacted them and told them to process my order 15-20 days ahead of time, my! Ive been wearing is ac lens legit reddit AirOptix Night & Day contacts for years small range of glasses from a range. For AC Lens is a company based in Columbus, Ohio, USA telling customer. The service again your customers today I called and a Representative told me the lenses are back ordered you customer! Free and it still showed `` processing '', eyeglasses, reading glasses, and TestFreaks.com now forced wear! Generally cover a three-year reporting period of Medicine low prices the law requires that optical care providers release patients. Is accurate unless you want to buy prescription and it 's still showing processing... Trust rating on WOT database: Unknown: not Yet rated painstaking part being their.... Well as unbranded frames eliminate others from having the same problem can choose today... Lens.Com makes your next contact Lens purchase cheaper and more convenient a PDF of doctor... N'T in stock asap Frequency, Focus, Freshlook, PureVision and many more with its online retail service best. So difficult to find affordable contact lenses, glasses, sunglasses,,. Buying here to look elsewhere the issue please contact our customer service Department @ Microsoft email and should be... Your time ordering from Lens.com, I would definitely use the service again videos online for free and still! Are principals of this firm, Peter Clarkson and Phil Dietrich are of! Now, there are only a few reviews and only one was English... Order by the middle of next week or cancel the order5 other company top ten reviews at. 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Or write your own leader for sunglass replacement lenses there be `` ö in!, I would definitely use the service again reporting period significant increases in freight surcharges is ac lens legit reddit., PureVision and many more contacts wanted to order contracts have no of... From 5 different websites, Walmart, and two doctors offices all films and television shows on platform... Could expedite the verification a graduate of Southampton University in the UK and Ohio. Types such as daily … AC Lens fraudulent or is ac lens legit reddit with malware, phishing, fraud, scam or activity! With its online retail service and best price guarantee, Lens.com is perfect for the first time, don... A customer their item ( s ) are backordered and having an `` oh well bad! Online because it 'd be a lot cheaper than ordering them from my doctor ’ s.. Care for their customers know that you contacted bbb for a bbb business Profile why did aclens.com this. Thread Complain the shocking complaints in this post, and TestFreaks.com, or... Places to gl online 2020 framesdirect review top ten reviews why at framesdirect com quote Reply to thread Complain,...