Jan 10, 2014 #1 So I recently ordered an accessory (~£220) from the online Apple Store, due to arrive Wednesday. i called fedex and they said they would call me within 24 hours. Mac Basics, Help and Buying Advice . And no problems. Macs. I was wondering if it's ever found again by someone, will Apple have blacklisted the serial # of the laptop? Mar 7, 2012 48 0 Boston, MA. The FedEx truck showed up as expected the next day, the carrier picked up the package. its not that my tracking number doesnt work, its that FEDEX DOESNT HAVE A PACKAGE FOR ME. Hi all, so the other day I decided I was going to return something I had bought from Apple, so they gave me a prepaid 2-day FedEx return label. Well I was at work and there is not Catchman. Guy who answered the phone was super nice, and I had a friends PS5 that went in and out of that facility and delivered in 24 hours. However, it still says it is waiting to ship out from my local FedEx store. my dad received the package cause i was in the bathroom. These shipments include FedEx Ground, FedEx Express and FedEx SmartPost ®.If an online store has provided you a return label with another shipping service, you won’t be able to return your package at a FedEx location. I called UPS as it was originally scheduled to be delivered to Mississippi today. Texted with Apple help for over an hour but receive TERRIBLE service. It would be faster. My phone has been supposedly been sitting in Lexington, KY, for over 24 hours now. So I sent out an iPhone trade-in November 21st from my local FedEx to Apple. Send out over 1200 packages in December for my customers. I'm worried that someone could find it, use it and then I would be liable for that. Thank you FedEx! Ground Shipment. Original poster. Lost package from Apple. Only FedEx shipments can be processed at a FedEx location. Thread starter Davmeister; Start date Jan 10, 2014; Sort by reaction score; Forums. FEDEX couldnt find the package so APPLE is sending replacement. Time Sensitive. I did exactly as told. While I work for the competition (ups), I'm pretty certain their loss rates are close to ours. That’s all they could tell me. So I guess now I just have to deal with Apple, which is probably easier anyways. Looks like it was a package handler so be cautious ordering online. Submit a Claim for Lost or Damaged Shipments. Mar 14, 2012 #16 Lost IPhone Trade In. L. Laserawesome macrumors member. If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. So from a gross numbers standpoint, it looks hideous. No. Davmeister macrumors 6502. Dropped off Apple return package at FedEx location but tracking not updated. ... the package was lost per APPLE. Seems like a bad apple. After an investigation, they sent me another one. its quite simple. I was delivered a Macbook pro via Fedex but they lost the package. then i saw that the single clear tape securing the box has been cut, it was tampered. Got the return label, called for FedEx to pick up. Other. May 7, 2009 331 87 London. I packaged the item and attached the label and took it to my local FedEx … I didn't see any update or got a refund for 10 days. i tried to see if i can still catch the fedex guy, but he drove off already. So I did the right things sent it to my work. same thing happened to me today. While in our care, about 10000 pieces will never get to their destination from all causes. apple called fedex to have them physically check the package. Apparently, if there's no movement today, I have to call Apple because UPS lost the package. Called FedEx this morning as it’s been a week since any movement has happened and they said call the shipper and have them start lost package procedures. 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