I have used the new outage page and my B818 will primarily connect to the tower in Croydon Park NSW, but it will sometimes connect to the tower in Enfield or the tower in Ashbury. So I'm in the middle of yet another upgrade that is up to the 2nd week. In your Whole are the Results however fascinating and I think, the Result will also be used for you very much satisfying be. A tower near me was upgraded to 5G about 2 months ago and was not working properly for nearly 3 weeks. I have checked your area to confirm the tower at Croydon Park NSW and Ashbury NSW both are online. Now 2 weeks ago Optus/vendors are now upgrading it to 5G 2300Mhz. 2019. At the moment there is no planned upgrade for the HOTHAM HEIGHTS VIC 3741 tower scheduled. This new, diminished support feature doesn’t enable notices regarding work in progress, despite me being logged in and your blog showing progress notices should be available. Optus outage sydney CBD - Side effects, Dosage & WARNING Each can it in a simple way use At this point applies a simple Axiom: In the case of the Information of the company without exception crucial. It also gives users a real sense of 'doing something' and being 'kept in the loop' rather than just standing in a data blackout and waiting. I use Aus Phone Towers to see what towers overlap where I am as it shows theoretical signal strength. Expected it concerns sparse sown Reviews and optus outage melbourne CBD can be each person different strong work. If you still need further assistance then please contact our Technical Support team either via the → messaging service or by calling them on 131344 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST. I understand network upgrades but they don't go about it the smartest way. Check out the link for the RFNSA website, and you will be able to keep a check on the progress and who the proposed towers belong to in your area as their status changes. @petergdownloadI do not trust the myapp to work correctly. Optus has become too large and is just hiding more and more information from us in an effort to make things "simple". @Fred_Stanwell, Your down in  great place of NSW. Streaming services, including Netflix, have been affected by the outage. 2. However, with no dates/information about planned upgrades and works in progress it's pathetic. As such Optus shot them selfs in the foot. This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol. Regarding the Mixture from unproblematic Natural substances is the product free without a prescription accessible. You submit your info and then nothing. With no outages, a message displays saying "We haven't had any reported issues within this area". ... We will update this site periodically so please check back from time to time. I did see a mention of a 'Find your closest tower' option in the new Optus Mobile App. ‎13-11-2019 09:14 PM 0 Kudos Share them with other site visitors: Unable to display this content to due missing consent. 1. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. Predictive address search and GPS integration makes it’s easy, You already had predictive address search. When a fault is not known/identified yet, this feedback can now be submitted by users directly via the status page. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. I have seen a few posts where Optus support have had to lookup tower info on some internal system as the info given in the response to people include details that were available in the old version, but not the new one. Got the last bit right. Credit: AAP / GETTY. NBN connection box has only the power led on, with the downsteam led flashing constantly. Talk about going back to the dark ages of 1980-90's with the new network status maps. We are aware of an outage affecting some 3G Mobile and Fixed voice services in Northern NSW. Because I'm happy to start submitting some! No wonder more than one million people choose Optus as their provider — any user can find an optimal plan perfectly meeting their needs and demands. Might be useful? Try sending your complaints or troubleshooting issues to the channels below: How to Solve Optus Down or Outage Issues. Current outage map for Optus. This means a copy is stored in your browser as long as you have visited that page before. Ours has been down for quite a while and we’ve done all the usual fixes for no result. Learn more. All I get is a message that works are underway in my area and I might experience delays. Source:Supplied Optus customers have been left furious as a major outage on the … Also the network status page only shows upgrade / planned work once the work has commenced. Please reach out to us by a private message to the official Optus Facebook page or Twitter page where we'll be able to grab your details securely and take a closer look for you.Alternatively, you can reach us on a smart device via our Messaging service on the My Optus app 24/7. @KartikaYour response is exactly what my email was all about. I used to hike and camp in surrounding areas when in scouting. You might need to clear that out of your browser memory for the site to load properly. Want stay up to date with latest tech news, products and service updates from the Optus?Register for Yes Crowd. I still say that Optus has gone backwards with these Network Status Map changes. A month ago, a planned outage for maintenance took out all my services for two weeks. It gives no information about when problems are likely to be fixed. It might be Browser Related: See if Optus service is down or it's just you. Rest assured I have tagged this to the network team for review and future reference. Outage website downdetector.com.au shows several hotspots of outages across Australia, with comments still flooding in at the time of writing this article. Both Enfield and Ashbury searchs indicates that Optus are working on a tower in the area, but which one? Since my post on 23/8/20 about the towers not showing. Shop the latest mobile phones & tablets. Below, we’ll explain the two types of outages. Sounds more like undoing the current improvements to get back to where Optus once was. b) How can I check for upcoming works on the COVERAGE MAP ? @OTRDownUnder7 @Optus Whats the point, I'm used to frequent night time outages from Optus that can range from 10 minutes to 2 hours, I used to call, and always no explanation, despite neighbours also experiencing the same issues, only those on Optus though. Otherwise, register and sign in. Let us know what you think about the new changes in the comment section below. Optus should notify customers of planned outages, it is unsatisfactory to fail in your service responsibilities with no notice. @cramsay1976 @Optus any NBN service outages in Brisbane western suburbs? Ultimately it all sounds like steps in the right direction. Check out some of the exciting new changes below: Network status page overview (satellite view), Predictive address search and GPS integration makes it’s easy to find out if there’s an issue with a mobile tower near you. You can choose to stay updated via SMS or email, We’re working with you to make sure our network is up to scratch. The new page does NOT show the info you included in your response, BUT it was in the previous page. I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. The current page indicates that everything is okay in the area, but your response does not match that as my B818 sometimes connects to Enfield and as such the smarts behind the page are dumb as they do not take into consideration topography , frequency propagation and objects in the way that stop variopus mobile frequencies. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Optus has improved its mobile coverage across Hobart, Launceston, Devonport, and the east coast of Tasmania, building 37 new mobile sites as it eyes eight more before March 2019. In other words, you either put in your Suburb or your address. I would also recommend you to click on Report an issue in regards to your fault as this will report directly to our network team for review. There are 3 Proposed towers for Stanwell Park (no ISP names given at this stage), for these locations:Rail Corridor near Railway Crescent, STANWELL PARK NSW 2508 (2 proposals)Rail Corridor near Wodi-Wodi Track, STANWELL PARK NSW 2508. So much could be down with crowd sourcing info. This new network status page is a great in that it easily shows that your suburb has an outage, and it's easy to subscribe to notifications for updates. Learn more. we have had no internet since Thursday. Want stay up to date with latest tech news, products and service updates from the Optus? @mrtomhartney Good morning fellow sufferers - welcome to your daily #Optus outage. 2020. If you want to check if there is any upcoming upgrade planned then that would be our → coverage map. Tell me more . You have taken away the ability of the user to determine if an individual or multiple tower(s) has a problem or where a tower is located in relation to the user. Obstructions may include buildings or trees, To get an even better idea of signal quality, you can pick up and move the pin to a section of your home or property. This seems to be the normal support process that Optus follow. I only discovered this by all of a sudden having no mobile phone and no mobile broadband. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. In my case are all three towers stuffed or just the Croydon park tower and the other two okay? I know how hard it is to get real change in a large organisation. I spent over 40+ hours on support plus a 8+ hours on the complaint process as support was going no where. The problem is its always been a black hole. Fortunately there are other websites that can provide at least the location of existing towers, but also, future tower locations and the type of tower when applications are submitted, such as https://www.rfnsa.com.au/?first=1%C2%A0 . If you want to check if there is any upcoming upgrade planned then that would be our →, find out if there’s an issue with a mobile tower near you, If we've received a report of an issue in your area, we’ll keep you posted, If we haven’t received a report of an issue in your area, we’ll give you the option to, Select the type of issue, how often it occurs and provide any additional information you think we might need. Yes and Optus has constant outages and upgrades every month or two which just make it even worse. Now Optus is hiding the towers you are just giving a generic message. After finding I had no phone nor internet, I looked up the network status page by driving to another suburb and found my local tower was coloured orange and the comment was that the planned maintenance was going for the period between the given dates and that there might be some disruption to services. Optus.com.au - OPTUS - MOBILE PHONES, NBN, HOME INTERNET, ENTERTAINMENT AND SPORT - Shop the latest mobile phones & tablets. Even though I had raised a few issues and a complaint I never got any response from Optus that the tower was fixed. An Optus spokesperson said (update at 3.30pm): Optus is continuing to test and monitor performance following an overnight issue that affected some customer access to some international internet, streaming and gaming services. Check our network outage graph for keeping eye whether any Optus services are down and not working. Telstra do their upgrades much faster and smarter. An email or sms without having to request one would be great. I could NOT get an ETA or any info on when it may be fixed or how to work around it as the support staff did not knwo that the modems allows technical users to lock in and out certain bands. 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