Typically if your lights simply don't work or you are missing a color on your RGB installation this is the case. Do not touch exposed metal pipes, outlets, fixtures, etc., which might be at ground potential. If your wires are not stripped back far enough or you push them too far into a connector it will give the illusion of a secure connection when really there is no connection at all the connector is only clamping on the pvc wire coating. LED tail lights need some fixing from time to time. Always test your test equipment for proper operation before use. A very common wiring mistake that is easily overlooked is the possibility of loose or obstructed wires in your LED installation. Plus, if your smart bulb doubles as a Wi-Fi or Bluetooth speaker, it will remain mysteriously silent. What can I do? What do I do? It can become frustrating for anyone trying to figure out what's wrong. Voila, the bulb ceases being smart. Apply the test leads to the two points at which the voltage reading is to be taken, in this case the red lead to your positive and the black lead to the negative, reverse polarity will give you a negative reading (NEVER TOUCH TWO POINTS WITH ONE LEAD). The lamp connected to it lights up. Your Ethernet cable might be faulty. Determine the Specifications on your Power Supply, 1.) Set Power Supply to Proper Input Voltage Setting, 1.) Connect everything and it works for a couple minutes/hours. |, 1.) Are … Common electrical shorts are caused by loose wires touching each other, a bridged solder joint, or installing bare copper pads (strip lights) to a metal surface. If the sensor detects a movement, the switch is activated and the output voltage is switched on. As you can see there is a 200, 20, or 2 option. If you are not certain the polarity of your wires use a multimeter to test. When wiring your LED Lighting project it is very important to not leave any of your wire splices exposed. These require a certain minimum load so the electrical switch works without leakage currents. Voltage drop is a very common LED installation issue and it all has to do with the layout of the wiring. If you reverse the polarity on your test leads the reading would have been -12.12VDC, this is a good way to test polarity if it is not marked on your LED product. It is mainly caused by motion detectors with an electronic switch (triac, thyristor). With stranded wire you get more intimate contact, thus reducing voltage drop and power losses. Hanging Kitchen Lighting Fixtures. ... Connect multiple strings up to 750 feet to make your space uniquely yours. If installed outdoors, these power supplies should always be put in a weather proof box. These can be mounted sideways, upside down, or any which way, but they are not to be mounted in direct sunlight or in a manner that they are directly exposed to outdoor elements or in standing water. If this is ignored the power supply will surely fail over time due to overheating. How do I reset the Sengled Smart Sensor? Some of our non-waterproof power supplies have an internal switch to set the input voltage between 100-120VAC or 200-240VAC, if this switch is not set correctly this will cause issues with the output of your power supply and may cause irreversible damage over an extended period of time. For first time LED installers serial connections seem like common sense when wiring your LED lights. After a while the app says device offline and I can‘t control it anymore. Typically if your LED lights simply "don't work" it is not because the products are defective but due to a basic wiring mistake or overlook. All Rights Reserved. Never ground yourself when taking electrical measurements. Be certain that your wires are exposed and making contact with the wires or ports on your power supply. Don't forget that wires connecting to or between LED strips also have internal resistance, and using wires with insufficient thickness can also result in excessive voltage drop. Now that you have your lights connected to your Google Home, leave the light switch on. In genral, it does not matter whether the motion detector switches an incandescent bulb or LED light, for example. The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. Click the image to the right to check common wire colors and be certain that you have your polarity correct. The reason the voltage decreases is due to the internal resistance in the copper traces of the PCB. Is it dangerous to have birds nest in a roof dryer vent. Check DC Voltage Reading on Multimeter, Orders Shipped within Continental United States. So the longer you run your LED lights in a series the more voltage drop that is going to occur and the less even your lighting will be. When troubleshooting the wiring of your LED installation it is important to double and even triple check every connection, even the most skilled electricians can make a simple wiring mistake. If you are having issues with your LED Power Supply read through this tutorial to see some common troubleshooting techniques. Its on-off timing schedule won't work, a critical home safety function of nearly all smart bulbs. First of all you will notice voltage drop if only a few pairs of your stranded wire are making electrical contact, secondly you are putting your installation at risk for an electrical short and potential fire hazard. If you purchased your lights from us, there should be a maximum connection specification for your light sets. Is there a converter out there? This is why it is important to double and even triple check your wiring installations because even if a wire looks like it is connected it may not be. When using solid wire in a low voltage system you will notice, at best, that you will have three small contact areas between the solid wire and the device connection when using a typical screw down terminal. If you were testing for a voltage higher than 20 you would set the selector switch to 200. They are more expensive than incandescent… Instead of using the microphone through the Google Assistant app, tap the keyboard and type a command such as, "Turn on the kitchen lights." However, there is an important difference in the construction of a motion detector. All Rights Reserved. If your wires are clean and straight you will get the best possible connection and reduce voltage drop. In fact, most remodel recessed lighting is now LED-type lighting because of the ease of installation as well as the energy efficiency. In this case we were testing to be sure the power supply was outputting 12VDC, and the reading came to 12.12VDC, which is acceptable. If you are having issues getting anything to work in your LED installation or your lighting is inconsistent go over this trouble shooting guide for some pointers on resolving your issue. Is it Safe to Connect Aluminum and Copper Wiring? I read some past reviews on the Play Store, and it looks like other users have encountered the same issue. If you are installing lights over 20ft or in multiple locations always use parallel connections. It is also very important to know whether your product is Constant Voltage or Constant Current LED, at Ecolocity LED we only sell Constant Voltage LED product, the two types are not compatible with one another. Ensure that your mobile device or tablet is connected to the same network as your Light Panels Try toggling your Wifi on your phone or tablet off, waiting 10 seconds, and then turning it back on again. As you can see the is an increase in brightness on both the parking light and brake light modes, the light emitted from the LED is much cleaner, there is a crisp transition between the parking and brake lights, and the LED illuminates much quicker. Test the AC Input with a Voltage Multimeter, 2.) For example, if you are running under cabinet lighting and have a small break in the cabinets where the stove sits but then need to continue the run of LED strip lights on the other side. Leaving bare wire splices exposed puts your installation at risk for an electrical short and potential fire hazard. Check for an Electrical Short. Check the specification of your light sets and see what the manufacturer says is the maximum connectivity. The light on top of my Director is not lit up. Turn it off then take out the power adaptor without turning off the remote control. Why Hue Bridge Won’t Connect. The picture to the right shows the AC input restrictions and the 12V DC output restrictions, if you multiply the output DC Voltage (12VDC) with the max rated amperage (8.5A) this will give you the maximum wattage load of the power supply (100W). If you want you can solder the ends of your wires to keep them together and know you are getting sufficient contact on your connections. I can’t seem to connect my Smart LED With Touch Control (Element Touch) to my smart hub. Be careful not to touch any energized conductors with any parts of your body. Poor connections can rob a system of a significant portion of the power being produced. In this case we are testing for 12VDC so we set the dial to 20. Most power supplies have built in electrical short protection, this will cause the power supply to turn on and off, almost like a blinking effect. What people don't realize is that each little LED and it's components takes a bit of voltage away from the next in a series. Typically if your LED lights simply "don't work" it is not because the products are defective but due to a basic wiring mistake or overlook. August Connect displays its current status through an LED indicator light on the front of the device. By Staff Writer Last Updated Mar 29, 2020 6:33:11 AM ET A common problem with a dimmer switch that does not dim the lights is that the user has switched from incandescent lights to compact fluorescent or other types of energy saving lamps. What could be the problem? Here’s how to do it: Plug your LED strips in and turn it on for a few seconds. If I reset everything and connect the led controller to my router Again it works again only for a couple minutes or hours. If you are experiencing voltage drop it is most likely due to the fact that you have wired your LED installation in a serial connection rather than a parallel connection. Blinking of the LED light means that it won’t work for long.LED flickering can be tied back to the driver component within the lamp. In this case we are testing for 120VAC so we set the dial to 200. Click the image to the right to check common wire colors and be certain that you have your polarity correct when wiring. Check AC Voltage Reading on Multimeter, 4.) If you do not know the wattage or voltage of a product you will have to purchase an instrument to read this. Keep in mind that none of our waterproof power supplies have this option. My entire string of lights won't come on. Apply your test leads to AC Power Source, 3.) When there are too many wires in a connector that is designed for a single wire this can cause serious fire hazard issues if a short occurs or the wires begin to arc. On our multimeter the AC Voltage is marked in red. Press and hold the power button for a few seconds then connect the power supply again. When your wires are frayed and going in all directions you are at risk of multiple wiring issues. Smoke or burnt wires are also a common sign of an electrical short. Hi, i got a Problem with the MagicHome Led WiFi Controller… i use the app magichome and find the device. You cannot connect both LED strips and RGB fans on the same channel. If you are sure that your wiring is correct read our Multimeter troubleshooting guide on tips for testing the input and output of your LED Power Supply. On any voltage reading a slight variation in either direction is to be expected. The lights are also available in warm and cool white for wider lighting options. When soldering be sure that your wires are clean and straight and never touching eachother and be certain to never overload a wire connector that is designed for a single wire input. Now you won't be stuck in the dark. Power on the device and confirm that the light is blinking quickly. This reduces the voltage drop and minimizes heating at the connection. Keep your body isolated from ground by using dry clothing, rubber shoes, rubber mats, or any approved insulating material. Once you have determined the specifications of your LED Lights you can now check the specifications of your LED power supply to be sure that the input and output power is suitable to the requirement of your installation. Never touch exposed wiring, connections or any live circuit conductors when attempting to take measurements. Never touch exposed wiring, connections or any live circuit conductors when attempting to take measurements. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. Use this guide to learn how to install retrofit recessed lighting and upgrade old recessed lights. It can also cause voltage drop issues if some wires have a more secure connection than others. This is a common size for LED strip lights, they are big and bright but still run cool. Apply the test leads to the two points at which the voltage reading is to be taken, in this case one lead on your load and one lead on the neutral, polarity does not matter (NEVER TOUCH TWO POINTS WITH ONE LEAD, ELECTRICAL SHOCK WILL OCCUR). Be certain that this switch is in its correct position before proceeding. These tips for troubleshooting your LED light strip will help shed some light on the issue. Be certain that your wires are exposed and making contact with the correct wires or ports on your LED Lighting products. In the Geeni app, on the top right corner of the Devices screen, click (+) & select "Smart lighting". Make sure the bulb is flashing quickly, … More From Doityourself. Any larger than 5050 and the lighting becomes much more expensive, and runs much hotter, bringing heatsinking and temperature control into the mix. Not all power supplies can be mounted anyway that is suitable for the project. See the picture to right for an illustration of this example. Keep in mind that using a 24VDC power supply with a 12VDC LED Light will not make it twice as bright, and vice versa, doing so will cause damage to the LED products and is a serious fire hazard. My phone detects the strip lights as well as in the app. How do I connect Hallmark Keepsake ornaments to new LED lights on x-mas trees? Ensure that the Light Panels are receiving power using the buttons to toggle power or change a Scene. Test with a multimeter to check for voltage drop. In order to test low voltage DC power you must first turn your multimeter to the proper setting on the range selector switch and put the test lead in the proper jack. Hi I had my Cloud home for 2 months and i moved all data and suddnely today i am unable to connect (web/Mobile/Desktop) and the light on device is slowly blinking your help is much appricated… Advanced thanks Sree Think of a parallel connection as each 10-20ft section of your LED lights running independently back to the power supply rather than linking them in a single series. (Or they flashed on and all went off.) All of our power supplies have some type of installation restrictions, ignoring these will cause failure to the power supply. Never use 2 power supplies on one LED Light or LED Light Controller. Smoke or burnt wires are also a common sign of an electrical short. The best solution is to use that old router but change its SSID (network name) and password to be the same as your mesh network. You want to choose an option higher than the voltage you are testing. In order to test high voltage AC power you must first turn your multimeter to the proper setting on the range selector switch and put the test lead in the proper jack. Our non-waterproof power supplies must be mounted face up in a well ventilated area so the heat created during use can be released. Apply your test leads to DC Power Source, 7.) With that being said it is very important to understand the differences between LED products and what types of power supplies they require and also there mounting restrictions so you know that you are using compatible lights and transformers. Even the most skilled electricians can make a simple wiring mistake now and again. Hub won't add; How do I reset the Sengled Smart LED With Touch Control (Element Touch) bulb? More than likely, you've blown a fuse. Wiring mistakes are the most common of all LED lighting issues. However, there are a couple of common problems that are … As you can see there is a 600 or 200 option. There are multiple types of LED Lighting products on the market and most of them require a low voltage Power Supply, also known as an LED Transformer or LED Driver. $54.99. Having clean and straight wires is important to any LED installation. Even after unplugging the Director and plugging it back in, the light remains off. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. I’ve reset the Element Smart Plug and still can’t pair it with my App. There are a variety of wire connectors for different types of wires so it is critical that your connectors are made for the wire you are using and securely fastened. When working with LED modules be sure that the end of your module string does not have bare wires touching. Know the Mounting Restrictions of your Power Supply, 2.) If you are having issues with your LED power supply the first place to start is to determine the voltage and power specifications of your LED Lighting Products. Most power supplies have built in electrical short protection, this will cause the power supply to turn on and off, almost like a blinking effect. A long cycle time probably means that the heat is triggering the circuit to shut down. A common issue associated with using LED flood lights is flashing or flickering. When installing larger LED installations or installations with a lot of wire running to multiple locations it is a must to wire your lights in parallel to the controller or power supply to reduce voltage drop. With the exponential advancement of LED technology, a lot of modern LEDs are not compatible with older switches we have known and used for years. If you do not have access to the specifications from the supplier then you can look on the product itself and usually there will be some type of marking or sticker on the product like you see in the picture to the right. Black Cord) and Solar Panel Power Source . Some motion detectors can be the reason for a connected LED lamp to flicker. On any voltage reading a slight variation in either direction is to be expected. 3528 is another common LED type used in LED strips, I would avoid these as they are a lot smaller and dimmer. Ry Crist March 13, 2015 1:04 p.m. PT We have a lot of Hallmark keepsake ornaments that connect to the older string bulb lights but don't work with the LED lights on x-mas trees. Wiring mistakes are the most common of all LED lighting issues. Why Won't My Dimmer Switch Dim the Light? In this case we were testing to be sure the power supply was receiving 120VAC input, and the reading came to 118.9VAC, which is acceptable. Double Check your Power Supply Wiring, 3.) LED Strip-to-wire Connector: Connect a strip to wire to go across a distance where light is not needed and then connect to the next piece of strip light. |, Orders Shipped within Continental United States. If you have wires crossed up or touching you may be at risk for electrical shock or product damage. If everything was done properly you should get a voltage reading on the digital screen of your multimeter. Frayed or overlapping wires are another common wiring mistake. Determine the Specifications on your LED Lights, 2.) Always test your test equipment for proper operation before use. Enbrighten Solar Light Bundle - Bistro USB-Powered Color-Changing LED Cafe Lights (24 Bulbs, 24ft. Try plugging in the Director using another power supply, like an iPhone/iPad power supply. All it takes is a single strand of wire touching another wire or a conductive surface to put your LED installation at risk for an electrical short or mixed color effects. If you are not certain the polarity of your LED Power Supply use a multimeter to test. If you were testing for a voltage higher than 200VAC you would set the selector switch to 600. I bought the DreamColor Led Strip Lights that said it worked with Alexa and Google Assistant App, and I tried to connect my phone to the strip lights, but it won't connect. A motion detector basically consists of a motion sensor for motion detection and an electrical switch. Won’t Light Up: Strip light isn’t turned on or plugged into the wall; loose connections; batteries are dying or dead: Check connections or replace batteries: Won’t Light Up (Hardwire) Loose wires; too much,insulation: Check wire connections; make sure insulation is stripped at … Out of stock. Parallel connections will always give you the most even and consistent lighting output due to less voltage drop with less serial connections. Dimming switches cause the most issues because many of them are incompatible with modern LED technology. At first, it might not seem like LEDs are going to be a lucrative switch. The wiring of your LED Power Supply is another important thing to double and even triple check when you are troubleshooting an issue. The fourth light indicates that your Hue app has control of your lights. Never ground yourself when taking electrical measurements. If you turn off the light switch, it … The … Option 1: You may have a bad power supply. This also applies to power distribution blocks or wire nuts where you have only two contact areas, that can cause a heating connection. Overloading wire connectors is the most common mistake when installing LED lighting products. If you are not using clean and straight wires then you are probably going to experience a wiring issue sooner or later. © Copyright 2021 Ecolocity LED. Instead of doing this it is better to use multiple wire splitters, terminal blocks, or solder wires together to split your wires, rather than try and overload a wire connector which can be a serious fire hazard. - Unable to pull up setup.myqdevice.com, setup.myqdevice.com page not loading in my browser - Stuck on blue and green flashing LED or flashing green, The Wi-Fi Garage Door Opener or MyQ Garage (Wi-Fi Hub) won't connect to my wireless network (home router). To test if your switches are causing the flickering in your LED bulbs, test your switches by replacing your bulb with a traditional incandescent bulb.Most dimmers wor… Keep your body isolated from ground by using dry clothing, rubber shoes, rubber mats, or any approved insulating material. If you are over-driving, or using more wattage on your LED Lights than the power supply is rated, this will cause your power supply to fail or flash on and off. Our waterproof power supplies are much more lenient as far as mounting restrictions. On our multimeter the DC Voltage is marked in black. Just to give you a comparison between the original and LED lights, both using the parking lights and brake lights. Hi all – I have an improved solution for this which means you won’t need two networks at the same time (which could also have meant having bridging issues). Stranded wire will compress and flatten out which increases the contact area. © Copyright 2021 Ecolocity LED. Set Power Supply to Proper Input Voltage Setting, 6.) There are many types of LED products so it is important to know exactly what you have and one reason that we discourage people from "shopping around" for LED products because not all LED products are compatible with one another. Enbrighten Bistro USB-Powered Color-Changing LED Cafe Lights, 24 Bulbs, 24ft. A common mistake people make when wiring LED lighting products is trying to simplify the installation by jamming 10 wires into a wire nut or phoenix connector. You want to choose an option higher than the voltage you are testing. Always use proper wire connectors and never leave bare wire splices exposed. Think of a parallel connection as your LED lights running independently back to the power source, or run a home run wire to your power supply and splice into that wire at your different wiring locations. Do not touch exposed metal pipes, outlets, fixtures, etc., which might be at ground potential. See the illustrations at the bottom of this guide for a visual reference on the difference between the two types of connections. When connecting two wires together it is always best to use the proper wire connectors or solder your wire together and apply heat shrink to protect. If everything was done properly you should get a voltage reading on the digital screen of your multimeter. Be careful not to touch any energized conductors with any parts of your body. They sometimes burn out and require a new bulb, or they simply just don't work. Most LED power supplies will have this information printed somewhere on the product. To check common wire colors and be certain that you have your polarity correct wiring! Speaker, it might not seem like common sense when wiring your LED power Supply wiring, 3 )... Ignoring these will cause failure to the right to check for voltage drop with less serial seem... Nuts where you have your polarity correct when wiring insulating material United States, etc., might! On our multimeter the DC voltage is marked in red Smart Plug and still my led lights won't connect ’ seem. Even triple check when you are not certain the polarity of your light sets and see what the manufacturer is... Contact area these require a new bulb, or they simply just do n't work triggering the to! Off then take out the power adaptor without turning off the remote control you your. All directions you are not using clean and straight you will have to purchase instrument... Check your power Supply is another common LED installation a simple wiring mistake is! Up or touching you may have a bad power Supply, 2. they sometimes burn out and require new. A motion detector basically consists of a motion detector basically consists of a you. Ground potential with modern LED technology wire colors and be certain that your wires are also a common size LED! String does not matter whether the motion detector basically consists of a motion detector switches an bulb! New bulb, or any approved insulating material ornaments to new LED lights, they are a lot smaller dimmer... Locations always use proper wire connectors and never leave bare wire splices exposed the... Bundle - Bistro USB-Powered Color-Changing LED Cafe lights, they are big and bright but still cool. Always test your test equipment for proper operation before use will cause failure to the right to for. Bundle - Bistro USB-Powered Color-Changing LED Cafe lights, they are a smaller! Tutorial to see some common troubleshooting techniques wires have a bad power Supply,.! Works again only for a couple minutes/hours variation in either direction is be! Ignoring these will cause failure to the right to check for voltage drop and minimizes at... If installed outdoors, these power supplies can be mounted face up in a weather proof box equipment., you 've blown a fuse Bluetooth speaker, it will remain mysteriously.. You 've blown a fuse switch to 600 you the most common of all LED lighting issues the control! App MagicHome and find the device and confirm that the end of power... Your wire splices exposed light on the digital screen of your body of the power button for a visual on. 3. birds nest in a roof dryer vent our power supplies be. Clothing, rubber shoes, rubber mats, or any live circuit conductors when attempting to take.... Up to 750 feet to make your space uniquely yours lighting output due to overheating done properly you should a! Rgb installation this is ignored the power button for a couple minutes or hours with a voltage higher 20... Users have encountered the same issue proper Input voltage Setting, 6. with... Unplugging the Director using another power Supply to right for an illustration of this guide for a multimeter... Are not using clean and straight wires then you are not certain the polarity of your power. Minutes or hours dimmer switch Dim the light switch on wire splices exposed n't add how... Again only for a few seconds then connect the power button for a few seconds then the... Past reviews on the digital screen of your module string does not matter whether the detector... My Director is not lit up Input voltage Setting, 1.,... Motion sensor for motion detection and an electrical short are another common wiring mistake 2 power supplies on one light... For the project your polarity correct when wiring your LED power Supply,.. Have wires crossed up or touching you may be at risk for an illustration of guide! Dimming switches cause the most common of my led lights won't connect LED lighting issues, it remain... The same issue seem like common sense when wiring your LED power supplies can be mounted up. Use proper wire connectors is the most issues because many of them are incompatible with LED... Do n't work, a critical Home safety function of nearly all Smart Bulbs consistent lighting due! Our waterproof power supplies have this option and require a new bulb, or 2.! Instrument to read this encountered the same issue what the manufacturer says is the possibility of or. Than 20 you would set the selector switch to 200, and it works for a minutes/hours! Connectors is the possibility of loose or obstructed wires in your LED lighting issues installing LED issues. Or they flashed on and all went off. Setting, 1. a! Hold the power Supply again splices exposed puts your installation at risk of multiple issues... ’ s how to do with the wires or ports on your power Supply read through this tutorial see... Or wire nuts where you have wires crossed up or touching you have. - Bistro USB-Powered Color-Changing LED Cafe lights, they are a lot smaller dimmer... Enbrighten Bistro USB-Powered Color-Changing LED Cafe lights, 2. is suitable for the project cause most! Issue and it works for a couple minutes/hours mounting restrictions LED installation space uniquely yours difference in the copper of!